IT Support · Cybersecurity · Networking

Dominique Minor

IT Support Specialist | Cybersecurity & Networking Student

Army VeteranSecret ClearanceSecurity+ CertifiedCybersecurity & Networking Student

I am a U.S. Army veteran with a Secret clearance, Security+ certification, hands-on Windows endpoint deployment experience, and a strong foundation in cybersecurity, networking, technical troubleshooting, and secure communications. I am currently pursuing a Bachelor's degree in Cybersecurity & Networking and building toward roles in IT Support, Desktop Support, Junior System Administration, Network Support, and SOC Level 1 analysis.

Featured Project

CoachNoChill AI

AI Assistant Commissioner & League Operations Platform

A production Python/Discord automation platform I designed, built, tested, and deployed on Railway for a 32-member online franchise league — combining AI-assisted decision support, workflow automation, SQLite persistence, CI/CD with Docker and GitHub Actions, production reliability hardening, and human-in-the-loop commissioner controls.

PythonDiscord.pyOpenAI APISQLiteDockerGitHub ActionsRailway287 Automated Tests

Career Focus

My career focus is entry-level IT support, desktop support, junior system administration, network support, and cybersecurity operations. My background combines military discipline, technical training, hands-on workstation deployment, troubleshooting, cybersecurity coursework, and industry certifications.

IT Support

  • • Troubleshooting
  • • Desktop support
  • • User support
  • • Workstation setup

Cybersecurity

  • • Security+ concepts
  • • SOC fundamentals
  • • Phishing analysis
  • • Incident triage

Networking

  • • TCP/IP
  • • DNS
  • • DHCP
  • • Network troubleshooting

Systems

  • • Windows 10/11
  • • Endpoint deployment
  • • Imaging and patching
  • • Group Policy exposure

Target Roles

›IT Support Specialist
›Help Desk Technician
›Desktop Support Technician
›PC Technician
›Junior System Administrator
›Network Support Technician
›SOC Analyst Level 1
›Cybersecurity Analyst